How Star Trek continues to pave the way forward

Discuss on ooVoo

As entrepreneurs know, thinking, feeling, sensing and anticipating “the next big thing” is hardwired in our genes.  However, sometimes we go about the wrong way.  Sometimes?

The gist is as I watch Star Trek The Next Generation for the umpteenth time, I am stunned to see the visionary acumen Gene Roddenberry, Star Trek’s creator had.  Gene tapped into the future and in many ways, helped shape our future.

Case In Point.  Everyone knows about flip phones, fad of the late 90s and early 2000.  My original Qualcomm was one and had amazing features for the time, such as recording voice notes without forcing me to send them to my email, as my Blackberry would incurring charges.  The Original Series had the famous flip communicators.

What is even less known are the round storage disks found on the the very last episode of The Original Series.  20 years later, they show up in our lives as CD Roms.  The list goes on and my favorite is the iPad, which mimics very well The Original Series, The Next Generation, Voyager, and Deep Space Nine’s pads.

What’s Next?  This is where we shouldn’t be afraid or ashamed to look to visionaries and see what we can glean from our future needs.  Visionaries with their stories hint at what people will use in the future.  I am willing to bet Steve Jobs watched Star Trek more than once and got an inkling.  The best way to do it is to play the game: “What if…?”  It starts with the notion that we are doing something in a very convoluted and difficult way.  How can we achieve it better?  Henceforth, the CD Rom, the flip phones, the iPad, etc.  One thing to consider is the following, we have only “taken” technology from Star Trek but not its very rich philosophical questions and fundamentals.  We could surely use some of the wisdom expounded in those shows, in light of the current circumstances.

I’m personally waiting for the transporters as I toy with the notion to write a bible of sorts based on the fundamental principles exposed in the many Star Treks.  Remember, philosophy teachers from ivy leagues asked their student to watch Star Trek episodes to discuss them the following day.  Talk about a Prime Directive!  But in the meantime, I’ll go back to reading Steve Jobs’ biography with the hope I will receive some distant future idea we can implement now… as I nurse a sore throat two days before New Year’s Eve!

Maneuvering the iPhone plans from the big three

Discuss on ooVoo

This is going to be a different post but my Blackberry, affectionately called Crackberry due to a crack on the screen is finally walking on its last leg.  The tracking ball fell off the other day, which spells the end of its usability.

The gist is the problem with Blackberrys is once the track ball is gone, your cell phone is close to worthless and can’t maneuver it leaving you stuck.  If Blackberry’s fame is email, without hosting your own servers or using theirs, it’s a corporate tool.

iPhone Plan Hell.  If you think shopping for an iPhone plan is easy, think again.  First you need to see if you really need to have an iPhone, then decide which one and finally which three carrier makes the most sense.

Which iPhone.  You can currently get 3 iPhones as of December 2011, the 3GS, the regular 4 and the very cool 4S.  The difference is the 3GS and 4 don’t have the famed artificial intelligence SIRI the 4S has.  The specs are not the same but a regular user won’t feel much difference between all three.

All iPhones come with a 2 year contract, although AT&T is the only one that offers the 3GS, which you can get for free from Apple, if you sign up for a 2 year contract.  All three offer the 4 and 4S.  Sprint and Verizon use a same technology iPhone, while AT&T a different one.

OK, But What About The Plans?  Sit down, brew yourself a cup of tea.  It will take time to decipher them.  Verizon has the most confusing website and wants you to buy without seeing the complete price first, so avoid it.  Their chat service is slightly better.  AT&T trails behind as far as the complexity of explanations and Sprint has the clearest descriptions.  As of December 2011, Sprint is the only “unlimited” carrier, meaning you should be able to use it’s web without being throttled (slowed down).

Here is a recap of the most basic service plan you can get for an iPhone 4S.  Numbers are per month:

Sprint

Single line: $80 text, web, nights 7, unlimited, 700mn talk time, AAA 10%, roughly $80 per month, roughly $90 without AAA.  Activation fee (?)

Family plan: $150 with the extra iPhone, any mobile unlimited from any carrier, 1500mn talk time and same as above for both lines, AAA 10%.

Verizon

Verizon insists you buy voice and texts seperatly from data.

Single line: $30 will get you 2gb of data, $40 450mn mobile Verizon calls, $10 text 1,000 verizon to Verizon, $70, $100, activation fee $35

Family plan: gives you 700mn for $100 or 1400 = $120, the same data per line for $60 2gb altogether for $200

ATT

The basic plan: text and cell phone is $20, $40 will give 450mn of calling landlines how you would know is your guess, free AT&T mobile to mobile, and a neat feature not seen in a while with roll over minutes, $25 gives you 2gb ($10 for additional gb), $95 per month, with an activation fee of $36

Family plan: $150 will add another line, with 700mn land line calls, 2gb per, not shared.

Finally, I decided to have a look at Metro PCS which claims the best price and to be truly unlimited, unfortunately no iPhones are available.

Metro PCS

There is no contract, you pay on a month to month, whatever day the service bought, you pay the follow month’s day before.  For instance if you buy you phone and service on the 15th, you will pay on the 14th of the following months.

To use their 4G spectrum, Metro PCS has an LG phone that costs $440, the unlimited $60 a month plan, you can add $10 for unlimited international calls for a total of $70.

In the 3G spectrum, there is a Samsung for $141, with $50 regular unlimited, a $60 plan which adds some TV station streaming and you can also get international calls for $10 more.

Family plan: You subtract $10 for both, i.e. a two $60 per month plan becomes $110 a month.

How Much Do I Need?  Therein lies the real problem I suspect Verizon and AT&T want to cash in on as much as possible.  As a rule of thumb, roughly 200 MB will be 10,000 normal emails (no intensive media attachment there), or you could view about 1,150 web pages, or 105 minutes video streaming.  2gb of data will allow you to send about 100,000 emails, or view 11,500 web pages, or 1,050 minutes of video streaming.

Final Thoughts.

How Difficult Can We Make The Plans?  Both Verizon and AT&T score very high on the confusion factor.  Sprint ranks better but I assume it is because they are new into the game and want to snatch the new lucrative market.  Nonetheless, it is very, very confusing shopping for a cell phone plan and it feel carriers deliberately confuse on purpose to make it hard enough for anyone to eventually give up and buy any plan.  The complexity of the explanations is enough to make sure 80% of clients will not understand everything.  Verizon’s website is the worse example.  Maneuvering it was a lesson in futility, luring you “buy” the plans without seeing the complete price.

Unlimited.  Here is another catch phrase that means very little these days.  Unlimited is not really unlimited and so far the only truly unlimited service is Metro PCS and it would seem Sprint, although I’m not sure if they throttle you after a certain amount.  What this means is that when the carrier tags you as a heavy bandwidth consumer, you are throttled.  Instead of getting full speed, they slow you down.  I’m witnessing this with my home internet with Clear Communications.

To make things worse, these findings only apply for this month!  You can be sure that after the holiday, prices and plans will change.  There is really little to no competition in this industry, which we’ve come to see over the decades.  AT&T has the biggest global coverage but Verizon might have you covered in that little tucked away city.  Sprint has a strong Internet back bone and Metro PCS is riding on Sprints network.

Will we see an iPhone on T-Mobile, my current carrier and Metro PCS?  You bet, st some point at least.

Confused yet?  In the end, and for this month only, if you want the latest iPhone, Sprint is the way to go with $80 a month with a AAA membership.  If Android is your choice and coverage is not an issue, i.e., you will say within the confine of big cities, it’s hard to beat Metro PCS prices.  AT&T makes sense for global businessmen and Verizon if you travel to smaller cities within the US.  Watch out for Verizon’s soon-to-come Hotspots.

RIP Steve Jobs

Discuss on ooVoo

Steve Jobs passed away this afternoon. RIP.

The gist is far from seeing him as a perfect person, we can look back at a life well lived where this man fulfilled his soul contract, if any.  Steve Jobs had a genius rarely shared in this industry.

McIntosh.  Starting from the very first Apple computers, then the McIntosh, Job understood and foresaw the future of home computing.  Back then, everything ran on mainframes.  Bill Gates imitated him but never had the innovative talent Jobs had.

NeXT Step.  When Jobs was removed from his beloved Apple he concentrated on making a home computing Unix system. Up until then, Unix was, and in many ways still is a beefy technological operating system, as appealing as a brick.  He came back to Apple, after sagging sales under the condition that NeXT be included in its future. Thus OSX was developed.

OSx.  I awed when OSx came out.  This magnificent Unix machine had all the legendary features and robustness but this time with eye candy.  Quirky and ugly Windows was getting more and more bloated, patching its inherent design flaws.  OSx liberated many like me from Windows after unsuccesful Linux tries.  The only other alternative was BeOS, which Gates and Jobs killed…

iPod.  Then came the iPod, from left field.  It wasn’t revolutionary per se, but it’s function, form and use was.  Backed by iTunes, Apple set itself as the new entertainment media, leaving the music industry and Hollywood wondering  what had just happened.

iPhone.  It got even wilder when the iPhone came out.  Steve Jobs envisaged a cell phone you could browse with, connect home and do much, much more.

iMac.  The iMac wasn’t revolutionary wither but it’s design was.  It was pleasing to the eye, worked well and I still love mine.

MacBook Air.  Another strike of genius from Jobs, removing the quirky hard drive from a laptop and putting a solid state one.  Again, it’s performance are great (I’m writing on one) and the design is simply beautiful and elegant.

iPad.  I’ll stop at this one by simply saying this was where Jobs’ genius came through, albeit not apparent to all.  The iPad is not a computer, nor a laptop but a mobile unit that can perform many things but not replace either.  Simply brilliant.

The Thuds.  Mobile Me and Apple TV are the puzzles of Jobs’ life.  Neither one were stellar products and Apple TV should have been developed more.  It could have been another great product.

Clearly Jobs’ genius lies in the capacity to see into the future and anticipate uses not seen by others.  A cell phone/computer, a tablet, an MP3 player were ideas toyed with by other corporations but never developed enough.  Regular corporations do not have the correct environment for innovators, that’s why entrepreneurs work on their own to have their ideas embraced, bought, or in Microsoft’s case, copied and squashed.

Steve Jobs gave the computer world, the entertainment industry, as well as the Internet another way of looking at these fields.  It’s a sad day but a life well lived.

Netflix, home entertainment & documentaries

Discuss on ooVoo

Netflix as a learning tool?My views on Netflix has changed over the years.  What I once considered a disturbing business model has morphed into good service that depends on how you use it.

The gist, Netflix’s business motto was to squash local mom and pop movie rental places.  They can be congratulated, they have been part of their demise.  My original thought was do we have to have another system that makes us stay home instead of going out talking to people and even walk a little?  Surely our bloated society could have done without.  However, there is no denying Netflix offers a big advantage, movies, TV shows and a wide breadth of documentaries at your finger tips, whenever you want.

For the past 4 months, I have been browsing and watching documentaries on Netflix and can say I’ve not only learned a lot, but also been using this system in an intelligent way.  I could watch movies all day long but that would be unproductive.  Instead, I chose to learn more about Egypt’s old dynasties, India’s past, global climate (and Exxons’ part, watch Out Of Balance), as well as a slew of PBS and other reputable programs.

In the end, while some companies emerge with devastating models, it’s still up to us users to reclaim our own power to use those services the way we wanted, not the way companies need it for their shareholders.  After all, we have the ultimate power in our pockets with those plastic rectangles we call credit cards.

Clear.com’s new service, worth it but beware of technical support

Discuss on ooVoo

Sounds familiar, great product, so-so technical support?  Seems most places th4se days might have good ideas but the implementation is where they fall short.  Technical support, once called client service is a long way from what it should be.  However there are some pearls in every situations.

Clear.com gives you plenty of freedom when it comes to what and how you use their services.  Taking their cue from the monopolistic approach of Verizon, Comcast and the jolly old boys club, Clear aims to unshackle you from cables and telephone lines.  Is it worth it?

Yes and no.  While I thoroughly enjoy the much higher speeds at a lesser rate than Verizon’s DSL, the Achille’s Heel in most companies these days are poor technical support.  Clear doesn’t rate well in this area and the word is getting out apparently.  Clear apparently is the Sprint 4G network touted by the company.

So Clear and all of you big corporations out there, what are you waiting for to hire some quality coaches and work out those kinks by aligning you mission and vision to how your business is conducted out there?  If you need to know, drop me a line.

And You Watch This On TV?

Discuss on ooVoo

The other night while I was doing laundry in a laundromat (yes, we waited too long) I noticed they had installed Wi Fi and TV.  Methinks I could do laundry here often and talk to people…  I forgot what power TV has.

Reality TV.  Let’s face it, reality TV is nothing less but a stripped down version of Hollywood dazzle, paying peanuts to budding actors and TV on the go for cheap.  Well, at least that was my conclusion trying to watch the Bachelor.

Wow, can I also get paid to go on TV and deliver passionate cries and belly laughs?

This show was particularly painful to watch.  The silver thread in it that never had I felt happier and that our choice to get rid of TV in 2003 been more right.

Is TV alive still?

We have it all, yet it is so far away…

Discuss on ooVoo

Well, this lovely thought came to me this morning after a strange incident with Apple which profoundly effects the way I look at the company.

I received an email saying my credit card settings had been changed.  Like anyone, I called to inquire since I hadn’t done it.  Apple’s answer was that I didn’t have a pay per incident contract so they would not be able to help me with the problem on their side.  And in a cheerful voice, the person tells me I will receive articles to read and figure it out on my own their security hiccup!  That’s the treatment I used to get from Microsoft, but Apple?

Here is the bottom line. I have no time to read anything about the problems I encounter on your services I pay for.  Your site has problems recognizing my password that have been reset but I am not allowed to reuse them since they have been used over the past year.  On a deeper level, what this shows again is that Apple has become its own nemesis, another big corporation more interested in your wallet’s opening potential than you.  Now I know how women feel on the first date with a person whose attentions are not what they appear.  If Apple cannot resolve basic security issues on their side from a paying user, then what else will it do?

I was about to renew my Mobile Me subscription as well as eventually getting an iPad and a Mac Mini server but this last hiccup makes me seriously question Apple.  What’s to do?  The answer is simple in the end.  I’m canceling Mobile Me and I am not rushing to get anything from them.

So corporations should ask those very simple questions;

  • Is it smart to make a paying customer pay for incidents they are not responsible for, especially something as potentially important as a security issue?
  • And, if a company does that, how long can it maintain this?  See example from Microsoft and others who abused their clientele.

Hopefully Steve will reply to me email.  In the meantime, this is such an unusual experience from Apple that it makes me wonder if the company’s best days are behind?

Integrating social network with multimedia

Discuss on ooVoo

I opened Pandora’s box. I was looking for a calling center software to run on my computer for my practice and I ended with a slew of free and paid possibilities. What a leap technology has made over the past decade.  So how do we put it to use?

How do you pull it all together and have a coherent service? Glad you asked.  Watch for a quick video presentation coming up and an open video/chat discussion on Oovoo.com

In the end, there are many, many solutions ranging from paid to free.  The trick is to plan it out as well as possible.

The Twitter Revolution

Discuss on ooVoo

In a world of less face-to-face and more online activity, its no wonder we look for contact.

Blogs have taken over the world by storm ever since a few years ago.  FaceBook and MySpace have shown how much people need to be in contact with each other, while behind a computer.  Twitter, the new revolution taking the word by storm is also introducing a way to keep i touch in as little as a few hundred letters.

The great paradox is that we want to be independent while having an online "community."  In a strange twist, being online means being alone.  So can 140 words really explain who am I?  Can it really convey my being?  Maybe not in so little time and space but it does one thing.  It helps me condense my thoughts to a gist.  Most of my posts have a "gist" part so that people car read the essential, even if they miss the rest, they get it.

I come from a generation that was taught to embellish our writing, to make it appealing, sometimes taking long winded sentence structure as the epitome of artful communication.  With Twitter and my blogs, I have to condense so that even my short attention span can read what I have to say, in a gist.

And yes, you can follow the electric car blog I contribute with on Twitter by following: 33Nick

My New iMac

Discuss on ooVoo

Yes, I did it!  I bought myself a new  iMac and I love it… plus I deserve it.

Why an iMac?  Frankly speaking, I have been around computers since… since almost as long as I can remember.  My father worked for IBM, so we had a few at home.  I somehow became an IT consultant for years but the fun was zapped by continuous Microsoft frustrations running their quirky Windows operating system.  What had started as being fun, working on designing and implementing networks became a clean-up-after-Microsoft's-mess job.  I couldn't take it and got rid of my company.

Then I had a stroke of genius! I swore to never give a penny to Microsoft until it really put out a worthy product and insisted on quality, instead of convenience.  Still hasn't happened.  So I bought a Apple PowerBook G4.  That was over 4 years ago and it still works.

I don't have money to throw out the window, even less at Windows (LOL) so I had to be careful which one to choose.  After doing a quick research on refurbished Apples, I found a top of the line iMac for less than the regular price.

How happy am I?  Very!  The new one works like a dream, is blazing fast and the 24" screen is like having my own private viewing of the world on my desk.  Why would I deal with an annoying operating system that has viruses, is targeting by the entire world and is about as secured as a Swiss cheese when I can have an Apple?

Maybe I will post more here this way…