I have been using NYCT.net’s voice over IP for some years right now and the quality has always been great.
A lot of people used to fear the echoes and stayed away from VoIP for business. I can say the quality is as good as a regular land line. In fact I use it for my coaching practice as well as my training online. When I think of the money I have saved, it is a well worth system. Check out there long distance and international calling rates here.
NYCT, as I have said before is a terrific ISP company. These guys have hosted my biggest and smallest clients giving the same amount of professional attention and care to each. One thing I value above all is that they still answer their phones personally. There is nothing better than to have a real human being on the other side of the phone when you are stuck. I can’t stand those faceless bland big telecom corporations and what the rest of the world has adopted in their customer care. It isn’t care getting annoyed at a voice system that sometimes gets it, sometimes doesn’t. It isn’t good customer care to wait and speak to someone who doesn’t understand a thing, or with such an accent you don’t understand, or worse, someone who listens to you for 20 minutes only to put you through tech support. Do you hear me Dell?
That’s why I favor the smaller guys who do better quality work of the bigger” guys. After all, this is what made our country great.