
The last month or so, we have had more and more recorded voice messages, you know the type. You pick up the phone and there is a recorded message which makes you promptly hang up. Doh!
When the market gets shaky, some people just do whatever they can and sometimes they really do whatever. I was in the office today when a phone call came in on a line our agents usually use. I hear: "Hi, have you been thinking about buying a home?…" I pause and say: "Excuse me?" And the lady says again in an automaton, recorded style: ""Hi, have you been thinking about buying a home?…" And she names the name of her company. One of the biggest three out there!
I started laughing and asked her if she knew who she was calling, of course she didn’t know. I told her she was calling another real estate company and told her she was going to need a lot of luck. I should have asked who she was, since she never bothered introducing herself. This is one of the biggest three real estate company nationwide calling a real estate office asking if we had thought about buying a house? You just have to love it. Short of the obvious legality of soliciting business on a do not call number, how pathetic to not introduce yourself and strike a rapport and just spit out: "Are you thinking about buying a house?"
This troubles me for two reasons, a) cold call soliciting have legal implication, an agent cannot solicit over the phone and b) subtlety! Is it very hard to introduce yourself, built a rapport and find out if the person is interested in buying? C) is this what happens when the market because a little tough?
Funny how little effort some people put into redesigning themselves when a market changes…